"Recently, we complained about a problem with our bay window which Dahlia had installed in our home in 1998. This was the second such complaint; Dahlia had repaired the window once previously, about two years ago. As before you responded within 24 hours and your installers were on the job within a week. From the meticulous and highly professional work they did, it would appear that the problem has finally been rectified for good.

We would like to congratulate Dahlia on an exceptional level of customer service. Repairing a problem seven years after the fact, free of charge, is ( unfortunately) rare in today's business world. You are to be commended and we would unhesitatingly recommend your services to anyone looking for home renovations."

-Elizabeth Dinsmore & Frederick Gasoi

"Dear Mr. Wener,

I would like to thank you sincerely for having provided prompt and very courteous service recently when I had to replace a thermo pane for a window at a triplex that I own in NDG.

Since I had recently purchased the property, I had no details of who had installed it, except for a label indicating "Farley Windows". So I sent them a note via e-mail explaining my predicament. The next day I received details on how to contact you. You contacted me right at the beginning of the next day, then called again to get clarification on dimensions and colour. Your intervention meant that all was completed quite hassle - free and in time to face the upcoming winter. I wish we had more of this type of quality service from others. Many thanks for your help "

 -Michael J.Primiani